Payment & Shipping
SHIPPING:
UK - £3.99 International - £9.99
We are glad to bring our customers great value and service. That’s why we provide shipping with our trusted carrier Royal Mail.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
LOST/MISSING PACKAGES
Loufy Store are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
8-14 Business days |
Canada, Europe |
8-15 Business days |
Australia, New Zealand |
8-15 Business days |
Central & South America |
10-20 Business days |
Asia |
8-15 Business days |
Africa |
15-30 Business days |
Max delivery time – 15 -20 business days.
*This doesn’t include our 1-3 day processing time.
*All shipping times exclude clearance/customs delays
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
PAYMENT:
We accept all major credit cards and payments made through PayPal. Payment must be made in full before shipment.
If you wish to pay with your credit card, please use the “Proceed to Checkout” option on the shopping cart page. You may pay using your Visa, MasterCard, American Express or Diners card.
In addition, you can use PayPal. There is no need to be a PayPal member in order to pay with credit card through PayPal. Please use the “Checkout With PayPal” option on the shopping cart page.
Our payment system has 2048 bit encryption and secure servers which enables you to make your payment with complete confidence.
Your credit card information is not processed through or stored on our servers, and no information is ever released to a third party.